We've worked with enough operators in Dunedin to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI knowledge base project is sit with your team for a day before we propose anything.
For Dunedin operators who want a working pilot in weeks, not a year-long programme.
Our goal is to give Dunedin businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads - your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware - staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Without Kiwi Dynamics
With Kiwi Dynamics
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI knowledge base runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Dunedin businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI knowledge base compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Where Dunedin operators actually lose hours.
- Dunedin pairs a strong university research culture with practical southern businesses. AI here means proven tools, not hype.
- Education, health, tech, and a tourism shoulder season that hits hard. AI helps Dunedin teams smooth the peaks and protect the people.
We work with teams across Dunedin: CBD · North Dunedin · South Dunedin · Mosgiel · Port Chalmers · Green Island.
Talk to us about this →
How we build AI knowledge base for a Dunedin team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Dunedin business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Dunedin businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Dunedin teams
What changes for Dunedin teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. New staff get to productive 3x faster - less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI knowledge base take to ship for Dunedin businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Dunedin businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
What's the realistic outcome for Dunedin businesses?
New staff get to productive 3x faster - less senior-team interruption. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.