AI email triage in Dunedin.

AI email triage that lives in your stack, not on a vendor's roadmap. Shipped from Otago.

A knowledge city that runs on formsAI inbox managerBuilt in New ZealandProduction AI, not slidewareWorking across OtagoA knowledge city that runs on formsAI inbox managerBuilt in New ZealandProduction AI, not slidewareWorking across OtagoA knowledge city that runs on formsAI inbox managerBuilt in New ZealandProduction AI, not slidewareWorking across OtagoA knowledge city that runs on formsAI inbox managerBuilt in New ZealandProduction AI, not slidewareWorking across Otago

Dunedin runs on health, education and professional services, where every hour lost to paperwork is an hour away from students, patients and clients. We give it back.

Talk to us about Dunedin

Already buried in admin? We'll sort the first workflow for you :)

Nine hours a week of admin is 468 hours a year. That could drop to about 52.*

With us

52 hrs

Without

468 hrs

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*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.

What AI email triage actually does

Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. With the right workflow automated, nine hours of admin a week could drop to about one.*

With the workflow automated Without

*Illustrative example only, based on 9 hours a week of admin falling to about 1 hour a week. Actual results vary by workflow and business.

On the tools or running at scale, the admin still eats the week :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

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*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

One workflow.
In production.
In weeks.

What AI email triage covers

Inbox time cut from 2 hours/day to under 30 minutes.

Drafts replies in your tone, ready to send
Auto-files attachments to the right job folder
Detects complaints and pings the right person
Weekly digest of what was handled while you slept
No annual contracts
No AI theatre

Definitely not a typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

What Dunedin runs on.

Dunedin's economy is led by healthcare and social assistance, education and training, and professional, scientific and technical services, and the University of Otago contributes about 15 per cent of the city's GDP.

The University of Otago supports about 9 per cent of Dunedin's workforce. Otago Anniversary Day falls on on or near 23 March.

Talk to us about Dunedin

Questions Dunedin businesses ask

What tools do you build AI email triage on?

For AI email triage we usually reach for Claude, Gmail API, Microsoft Graph, Vercel. We're tool-agnostic at heart - we pick what your Dunedin team can actually run after we hand the build over, not what looks good on a vendor sticker.

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

What's the realistic outcome for Dunedin businesses?

Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.

Can it remind us about the annual return?

Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.

Does it keep up with KiwiSaver changes?

It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.

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Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.