AI customer feedback in Dunedin.
AI review and feedback, built for businesses operating in Dunedin.
Knows the New Zealand rules.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- KiwiSaver now 3.5 per cent
- Holidays Act until August 2028
- Xero, founded in New Zealand
Dunedin runs on health, education and professional services, where every hour lost to paperwork is an hour away from students, patients and clients. We give it back.
From one-person trades to national organisations, we find the hours :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
The shape of the result for Dunedin teams: Star ratings up ~0.4 in 90 days from faster, on-brand responses. Built on Claude, hardened with the rest of the stack as it scales. Kiwi Dynamics
Already buried in admin? We'll sort the first workflow for you :)
Nine hours a week of admin is 468 hours a year. That could drop to about 52.*
*Illustrative, based on 9 hours a week of admin at a typical 80% automation rate. The calculator uses your own numbers.
Business in Dunedin.
Dunedin's economy is led by healthcare and social assistance, education and training, and professional, scientific and technical services, and the University of Otago contributes about 15 per cent of the city's GDP.
The University of Otago supports about 9 per cent of Dunedin's workforce. Otago Anniversary Day falls on on or near 23 March.
An AI agency, minus the theatre.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Good questions, answered
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
When does AI customer feedback actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Dunedin - so the savings start landing before the rest of the build is finished.
Do you have proof this works for Dunedin businesses?
Direct case study: Star ratings up ~0.4 in 90 days from faster, on-brand responses. Happy to walk you through full numbers on a call.
Does scheduling handle public holidays?
It should. New Zealand has 11 national public holidays, including Matariki, plus a regional anniversary day that depends on where your business is.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
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