AI chatbots in Dunedin.
For Dunedin operators who want a working pilot in weeks, not a year-long programme.
Dunedin runs on health, education and professional services, where every hour lost to paperwork is an hour away from students, patients and clients. We give it back.
Dunedin, up close.
Dunedin's economy is led by healthcare and social assistance, education and training, and professional, scientific and technical services, and the University of Otago contributes about 15 per cent of the city's GDP.
The University of Otago supports about 9 per cent of Dunedin's workforce. Otago Anniversary Day falls on on or near 23 March.
Small crew or big organisation, the busywork is the same :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
Built around how New Zealand works.
Answers customer questions in plain New Zealand English from your own policies and prices, and hands anything tricky to a person.
- Serious breaches get reported
- KiwiSaver now 3.5 per cent
- GST at 15 per cent
How the work runs
We find the one workflow costing Dunedin businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
One workflow.
In production.
In weeks.
What you get
What changes for Dunedin teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
- No annual contracts
- No shelfware or licences you do not use
Questions Dunedin businesses ask
Anyone else in this space using AI chatbots?
Plenty. Handles 60-70% of routine enquiries without human input. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Can you work with our existing systems?
Yes. The default AI chatbots stack we reach for is Claude, OpenAI, Custom RAG pipelines, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
What's a typical engagement length for Dunedin businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Does it keep up with KiwiSaver changes?
It has to. The minimum employer contribution rose to 3.5 per cent on 1 April 2026 and rises to 4 per cent on 1 April 2028.
Can it remind us about the annual return?
Yes. Every company must file an annual return with the Companies Office each year, separate from its tax return.
Talk to us about AI chatbots
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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