AI chatbots in Dunedin.
For Dunedin operators who want a working pilot in weeks, not a year-long programme.
What this is
AI customer support
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings – and escalate cleanly when the customer needs a human.
Handles 60-70% of routine enquiries without human input.
How it helps your Dunedin team
What you actually get.
- Trained on your documents, FAQs, and past tickets
- Books appointments, takes deposits, qualifies leads
- Live hand-off to a human when needed
- Daily quality reports so you stay in control
The version of AI chatbots that works for a Dunedin business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
What changes for Dunedin teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Handles 60-70% of routine enquiries without human input.
Why Dunedin businesses are a fit for this.
Education, health, tech, and a tourism shoulder season that hits hard. AI helps Dunedin teams smooth the peaks and protect the people.
We work with teams in
What we build
AI chatbots, tailored to Dunedin businesses.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Common questions
Before you book the call.
What's a typical engagement length for Dunedin businesses? +
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for? +
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Anyone else in this space using AI chatbots? +
Plenty. Handles 60-70% of routine enquiries without human input. The interesting question is rarely "does it work" – it's "is your team ready to use the output." That's what we'd scope on the call.
Can you work with our existing systems? +
Yes. The default AI chatbots stack we reach for is Claude, OpenAI, Custom RAG pipelines, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
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