AI call summaries in Dunedin.

AI call summaries designed around the way a Dunedin team actually runs.

Dunedin runs on health, education and professional services, where every hour lost to paperwork is an hour away from students, patients and clients. We give it back.

Built differently, on purpose.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How Kiwi Dynamics works

We find the one workflow costing Dunedin businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.

Knows the New Zealand rules.

Calls summarised into the job or client record, with personal information handled under the Privacy Act 2020.

  • Serious breaches get reported
  • GST at 15 per cent
  • Restricted work needs an LBP

Business in Dunedin.

Dunedin's economy is led by healthcare and social assistance, education and training, and professional, scientific and technical services, and the University of Otago contributes about 15 per cent of the city's GDP.

The University of Otago supports about 9 per cent of Dunedin's workforce. Otago Anniversary Day falls on on or near 23 March.

One workflow.
In production.
In weeks.

What AI call summaries covers

What changes for Dunedin teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided.

  • Auto-summary into your CRM after every call
  • Coaching scorecards for sales and support reps
  • Detects compliance phrases (or missing ones)
  • Searchable archive - find the call that mentioned X
  • No annual contracts
  • No AI theatre

From one-person trades to national organisations, we find the hours :)

Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.

*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.

Questions Dunedin businesses ask

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

What's the smallest engagement you'd take on?

A two-week paid discovery for Dunedin businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.

Anyone else in this space using AI call summaries?

Plenty. Sales coaching scales to every rep without doubling manager time. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.

Can it help with health and safety records?

It can keep them organised. A business must notify WorkSafe of notifiable events and keep those records for at least five years.

Can reminders follow the new WoF rules?

They need to. From 1 November 2026 many light vehicles aged 4 to 14 years move to a WoF every two years, and new vehicles get their second WoF at 4 years.

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