Most of our Cromwell engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI knowledge base is then designed against the detail, not the shape.
Central Otago · Applied AI
Built and supported here – the way a Cromwell business would actually use it.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Without Kiwi Dynamics
With Kiwi Dynamics
Central Otago
Why Cromwell businesses are a fit for this.
- Central Otago is wine, horticulture, and a tourism corridor that connects Wānaka and Queenstown – AI here turns short seasons into solid years.
- Vineyards, cherry and stone-fruit orchards, and accommodation serving year-round tourist flows. AI tools that handle seasonal staffing earn keep fast.
We work with teams across Cromwell: Cromwell · Bannockburn · Alexandra · Clyde · Roxburgh.
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How we build AI knowledge base for a Cromwell team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Cromwell business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Cromwell teams
We'd call the engagement a success when Cromwell teams are using the system without thinking about us. New staff get to productive 3x faster – less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
Questions
FAQ
What's a typical engagement length for Cromwell businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. New staff get to productive 3x faster – less senior-team interruption.
Can you work with our existing systems?
Yes. The default AI knowledge base stack we reach for is Claude, Pinecone, Vercel AI SDK, Postgres, MCP, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.