We've worked with enough operators in Auckland to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI knowledge base project is sit with your team for a day before we propose anything.
Internal AI knowledge base, built for businesses operating in Auckland.
Our goal is to give Auckland businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads - your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware - staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI knowledge base runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Auckland businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI knowledge base compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Where Auckland operators actually lose hours.
- Auckland businesses move fast and pay the highest wages in the country - AI that automates real work pays back here before anywhere else.
- From CBD professional services to West Auckland tradies and South Auckland manufacturers, the common thread is wage cost and labour scarcity. We build for that.
We work with teams across Auckland: CBD · North Shore · West Auckland · South Auckland · Manukau · Albany · Mt Eden · Newmarket.
Talk to us about this →How we build AI knowledge base for an Auckland team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Auckland business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Auckland businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Auckland teams
What changes for Auckland teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. New staff get to productive 3x faster - less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI knowledge base actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for an Auckland - so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. New staff get to productive 3x faster - less senior-team interruption.
Will this run on our own infrastructure?
Yes, where it makes sense. AI knowledge base can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Pinecone, Vercel AI SDK, Postgres, MCP but the architecture supports your existing platform choices.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.