AI customer feedback in Auckland.
For Auckland operators who want a working pilot in weeks, not a year-long programme.
Made for New Zealand paperwork.
Every review and survey reply sorted by theme with draft responses ready, so owners see what customers are actually saying each week.
- An annual return every year
- KiwiSaver now 3.5 per cent
- ACC levies set by industry
Auckland makes around 38 per cent of New Zealand's GDP across a wide mix of services. We build AI that clears the admin so teams stay on billable work.
On the tools or running at scale, the admin still eats the week :)
Quotes with GST, consent paperwork, LBP records and health and safety logs: the admin every New Zealand trade business carries.
*Illustrative example based on nine hours a week of admin. Actual results vary by workflow and business.
How the work runs
We find the one workflow costing Auckland businesses the most hours, ship a working slice into production in weeks, prove it pays for itself, then harden it and hand it over.
Built differently, on purpose.
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
What Auckland runs on.
Auckland produces around 38 per cent of New Zealand's GDP and leans on no single industry; professional, scientific and technical services is the largest, at about 11 per cent of the region's GDP.
Food and beverage manufacturers in Auckland make up 30 per cent of the country's food and beverage manufacturing businesses. Auckland Anniversary Day falls on the Monday closest to 29 January.
Small team.
Real systems.
Zero fluff.
What AI customer feedback covers
Star ratings up ~0.4 in 90 days from faster, on-brand responses.
- Pulls reviews from Google, Facebook, Trade Me, your forms
- Auto-themes complaints and praise into trends
- Alerts you to a bad review before it goes viral
- Drafts public review responses in your voice
- No shelfware or licences you do not use
- No annual contracts
Questions Auckland businesses ask
What's a typical engagement length for Auckland businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you work with our existing systems?
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Is our data kept in New Zealand?
Kiwi Dynamics hosts its own infrastructure in New Zealand, under New Zealand governance. If personal information ever has to go offshore, privacy principle 12 requires comparable protection.
What happens when the Holidays Act is replaced?
The Employment Leave Act 2026 replaces it on 6 August 2028. Until then payroll follows the current Holidays Act, so leave calculations need to handle today's rules and the changeover.
Talk to us about AI customer feedback
StartContact us
Tell us what you're trying to do and we'll reply with how we'd build it, no obligation.
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