01
Define the job
A plain statement of what the agent is responsible for and what stays firmly with a person, so nobody is surprised later.
Pin down exactly what the agent must do
What it does
Capabilities
Everything included, nothing bolted on after the fact.
- Scope and responsibility definition
- Guardrails and hard limits
- Input and output specification
- Success and quality criteria
- Edge case and refusal handling
- Data and access requirements
- Acceptance criteria up front
- Shared, sign off ready spec
Why it holds up
Built on four things we don’t bend on.
Honesty
We tell you what AI can and cannot do, then we ship the part that pays for itself.
Craft
Production systems, not slideware. Built around how you actually work.
Speed
Find the one workflow costing the most, ship it to production, prove the return.
Care
Success is hours given back to people and dollars saved. Never the size of the invoice.
What you get
The build itself, not a proof of concept.
02
Set the boundaries
The hard limits an agent must respect, the actions that always need a human, and the cases it should refuse rather than guess.
03
Describe good output
Concrete examples of a right answer and a wrong one, so quality is something we can test against rather than argue about.
04
Agree how we measure it
Clear acceptance criteria set before the build, so everyone knows what done and working actually means.
Questions
FAQ
We define the job the agent is responsible for, set the hard boundaries it must respect, describe what good output looks like with concrete examples, and agree the acceptance criteria up front.
No. A rough idea is enough. The point is turning that rough idea into a precise definition of what the agent handles, what it must never do, and how success gets measured.
A brief is usually vague scope, which is where AI projects quietly go wrong. This sets hard limits, refusal cases and concrete right and wrong output examples that can actually be tested against.
The build starts from the shared, sign off ready spec, so what ships matches what was pictured and there is a clear line for what counts as done and working.
Get in touch
Talk to us about requirements definition
Tell us what you’re trying to do and we’ll reply with how we’d build it, no obligation.
The build starts from a spec everyone has agreed, so what we ship matches what you pictured and there is a clear line for what counts as working.
Let’s talk