We've worked with enough operators in Nelson to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any semantic search (RAG) project is sit with your team for a day before we propose anything.
Built and supported here - the way a Nelson business would actually use it.
Our goal is to give Nelson businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What semantic search (RAG) actually does
Search that understands intent, not just keywords. Your team types what they mean - and gets the right document, ticket, or product from across every system, with citations.
- 01 Indexes Drive, SharePoint, Notion, Slack, your CRM
- 02 Returns answers with source links - no hallucinations
- 03 Permissioned so staff only see what they should
- 04 Re-indexes nightly so results stay fresh
Built on: Pinecone Claude Postgres pgvector Vercel AI SDK
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of semantic search (RAG) runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Nelson businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How semantic search (RAG) compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Why Nelson businesses are a fit for this.
- Nelson is creative, outdoorsy, and full of clever small businesses - AI here is about giving owner-operators their evenings back.
- Aquaculture, hops, tourism, and a deep creative sector. Nelson teams want tools that fit a smaller crew without enterprise overhead.
We work with teams across Nelson: CBD · Stoke · Tahunanui · Richmond · Motueka · Brightwater.
Talk to us about this →How we build semantic search (RAG) for a Nelson team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Nelson business, so value lands before the build is finished. AI search over your data.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Nelson businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Nelson teams
What changes for Nelson teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Average search time drops from 6 minutes to 12 seconds.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does semantic search (RAG) actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Nelson - so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Do you have proof this works for Nelson businesses?
Direct case study: Average search time drops from 6 minutes to 12 seconds. Happy to walk you through full numbers on a call.
Will this run on our own infrastructure?
Yes, where it makes sense. Semantic search (RAG) can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Pinecone, Claude, Postgres pgvector, Vercel AI SDK but the architecture supports your existing platform choices.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.